Below are some of the most frequently asked questions regarding our business and our websites. If you still have a question that you cannot get answered below, please contact us.
Eastwood Media is an online media publisher. We own and operate multiple websites & apps in the social and digital media industry. Eastwood Media is a registered company in the Netherlands.
We work with Segpay.com as our billing partner. Thus if you’ve ordered a digital service from one of our websites, it would appear as follows on your statement:
Of course we can. Our Customer Support was designed especially for solving such issues. Please fill out this form or contact us at email@example.com and describe the problem in detail.
Your card information is required to find your payment, cancel your subscription or make a refund. Just the first six (6) and last four (4) digits of your card number will be enough. We also need your email address in order to let you know about the progress of your enquiry, or request additional information we may need to solve the problem.
We’ll try to respond to your enquiry as soon as possible (usually within 24 hours).
Our team processes user reports on a daily basis. If we deem the report valid and the user did breach our usage policies and rules, the user will be permanently banned from our platforms.
If you’ve not found an answer to your question, please get in touch by filling out this form or contact us at firstname.lastname@example.org and describe the problem in detail.